Privacy Policy

At Samtool (https://www.samtool.app), we are committed to protecting your privacy and handling your data transparently. This Privacy Policy explains what information we collect, how we use it, your rights, and how we safeguard your data. By accessing or using our website and tools, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Samtool is designed with privacy in mind. We collect only the minimal information necessary to provide, operate, and improve our services:

1.1 Automatically Collected Information

• Usage Analytics: We collect non-personal data about how you interact with our website, including pages visited, time spent on pages, referring websites, browser type and version, device type, and operating system.
• Technical Data: Information about your connection and access methods, such as timestamps and clickstream data.

1.2 Temporarily Processed Data

When you use our tools (such as file uploaders, converters, or text extractors):

• Your uploaded files, text, images, audio, or other content may be temporarily processed in memory or temporary server storage solely to perform the requested operation.
• This data is automatically deleted immediately after processing is complete.
• We do not permanently store, access, review, or share your uploaded content with third parties.

1.3 Voluntarily Provided Information

• Contact Information: If you contact us via email or our contact form, we may collect your name, email address, and the content of your message to respond to your inquiry.

2. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To provide, operate, and enable the functionality of our tools and website.
• Performance Monitoring: To analyze website performance, diagnose technical issues, and improve user experience.
• Communication: To respond to your inquiries, support requests, or feedback.
• Security: To detect, prevent, and address technical issues, fraud, or potential security threats.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes.

We never sell, rent, or share your personal information with third parties for their marketing purposes.

3. Data Retention

• Uploaded Content: Files, text, images, or other data you upload for processing are deleted immediately after processing.
• Analytics Data: Anonymized usage and analytics data is retained to help us understand trends and improve our services.
• Contact Information: Information you provide when contacting us is retained only for as long as necessary to address your inquiry.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies like Google Analytics to enhance your experience and collect usage data. You can control cookies through your browser settings, though disabling them may affect the functionality of certain features.

5. Third-Party Services

We use trusted third-party service providers like Google Analytics to help us operate our website and analyze usage. These third parties have access only to information necessary to perform their functions and are contractually obligated to protect your data.

6. Data Security

We implement reasonable technical and organizational security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, please contact us using the information in the Contact section below. We will respond to your request in accordance with applicable law.

8. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take prompt steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this policy. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us via our Contact Page.